Customer relationship management (CRM)
We deploy CRM platforms that give your teams 360° customer visibility and accelerate revenue.
How we help
- Lead capture forms, scoring and assignment rules
- Pipeline management with configurable stages and automations
- Customer service ticketing, SLAs and knowledge base integration
- Marketing journeys to nurture prospects and upsell existing clients
- Advanced analytics for forecasting and performance tracking
Use cases
B2B sales teams
Structure prospecting, demos and closing activities with collaborative pipelines.
Customer success
Manage onboarding, renewal reminders and satisfaction surveys.
Support centres
Provide agents with unified history to resolve tickets faster.
Ready to discuss this capability?
Share your objectives and we will assemble the right blend of consultants and engineers.
Talk to usLet's build what comes next
Message us on WhatsApp
Write to us
contact@tech-and-web.com
Our office
Villa 16, Cité Prestige, Djorogobité, Cocody, Abidjan, Côte d'Ivoire
WORKING HOURS
Monday – Friday: 09:00 – 18:00 (GMT)
Saturday: 09:00 – 13:00
Emergency support available on request.
